HIPAA
Notice of Privacy Practices
This notice describes how medical information about you may be used and disclosed, and how you can get access to this information. Please review it carefully.
Effective date: August 30, 2026
Our commitment to your privacy
Cherish Dental is dedicated to maintaining the privacy of your protected health information (PHI). In the course of providing dental care, we create records regarding you and the care and services we provide. This notice applies to the records we create, whether made by our own staff or by others on our behalf, and describes your rights and our legal duties with respect to that information under the Health Insurance Portability and Accountability Act (HIPAA).
How we may use and disclose your health information
Treatment. We may use and disclose your health information to provide, coordinate, or manage your dental care. For example, we may share information with a dental laboratory fabricating a crown, or with a specialist we coordinate your care with.
Payment. We may use and disclose your health information to bill and collect payment for the treatment and services you receive, including sharing information with your dental insurance carrier to obtain reimbursement.
Healthcare operations. We may use and disclose your health information for our operations, such as quality assessment, staff training, and licensing activities.
Appointment reminders and treatment options. We may contact you by phone, text, email, or mail to remind you of an appointment or to tell you about treatment alternatives or other health-related benefits and services that may interest you.
Individuals involved in your care. We may share relevant information with a family member, friend, or other person you identify, who is involved in your care or in payment for your care, unless you object.
As required by law. We will disclose your health information when required to do so by federal, state, or local law — for example, in response to a court order, or for public health activities, health oversight, law enforcement purposes, or to avert a serious threat to health or safety.
Business associates. We may disclose your health information to third-party "business associates" that perform services on our behalf (for example, our secure patient intake and scheduling platforms). These associates are contractually required to protect your information consistent with HIPAA.
Uses that require your written authorization
Other than as described above, we will not use or disclose your health information without your written authorization. This includes most uses and disclosures of psychotherapy notes (where applicable), uses for marketing purposes, and any sale of your health information. You may revoke a prior authorization, in writing, at any time.
Your rights regarding your health information
Right to request restrictions. You may ask us to limit how we use or disclose your health information for treatment, payment, or operations. We are not required to agree, except when you ask us not to disclose information to your health plan regarding care you paid for in full out of pocket.
Right to request confidential communications. You may ask us to contact you in a specific way (for example, a cell phone rather than a home phone) or at a different location, and we will accommodate reasonable requests.
Right to inspect and copy. You have the right to inspect and receive a copy of the health information we use to make decisions about your care, with limited exceptions. We may charge a reasonable, cost-based fee for copies.
Right to amend. If you believe information in your record is incorrect or incomplete, you may ask us to amend it for as long as we maintain the record. We may deny your request in certain circumstances, and will explain the reason in writing.
Right to an accounting of disclosures. You may request a list of certain disclosures we have made of your health information, other than disclosures for treatment, payment, healthcare operations, and certain other exceptions.
Right to a paper copy of this notice. You have the right to a paper copy of this notice at any time, even if you have agreed to receive it electronically.
Right to be notified of a breach. You have the right to be notified if a breach occurs that may have compromised the privacy or security of your health information.
Our responsibilities
We are required by law to maintain the privacy of your health information, provide you with this notice of our legal duties and privacy practices, abide by the terms of the notice currently in effect, and notify you if a breach occurs that may have compromised your information.
Changes to this notice
We reserve the right to change this notice and to make the revised notice effective for health information we already have as well as any information we receive in the future. An updated notice will be posted on this page and made available at our office.
Questions or complaints
If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services, Office for Civil Rights. We will not retaliate against you for filing a complaint.
Complaints to Cherish Dental:
Privacy Officer, Cherish Dental
175 S Ridge Rd, Suite 100, McKinney, TX 75072
Phone: (469) 908 2020
Email: Care@CherishDental.com
Complaints to HHS:
U.S. Department of Health and Human Services, Office for Civil Rights
www.hhs.gov/hipaa/filing-a-complaint
Contact us
Cherish Dental
175 S Ridge Rd, Suite 100, McKinney, TX 75072
Phone: (469) 908 2020
Email: Care@CherishDental.com